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Frequently asked Questions about Natural Stone
 
Will my stone look like the samples?
Since stone is a natural product it will vary in color, tone, granularity, pattern, etc. These variations are expected and are one of the sources of its natural beauty. The samples you see on the computer have been scanned and saved with digital software. The color tones may not be absolutely correct due to variations in computer systems, monitors and software compression.
 
Where does natural stone come from?
Stone comes from around the world. Various types of stone, in myriad colors and textures, are found in different countries. Much of our granite comes from Indian quarries. Marble is mostly from India . Slate is imported from India, while travertine and limestone come from India .
 
What are the differences between 3/4" (2 cm) and 1 1/4" (3 cm) material for countertops?
Slabs, large pieces of stone, come in 3/4" (2 cm) and 1 1/4" (3 cm) . For the most part there is no difference in durability or usage. The choice depends on the type of edging you want. You can see a variety of edge samples in our showroom.
 
Can I get tiles to match my countertop or vanity top?
Many, though not all, of our stones are available in both tiles and slabs. We offer tiles in standard 12" x 12" sizes. Keep in mind that tile and slab materials vary, so we recommend that you view both in our showroom before making your final decision.
 
How are sinks installed in natural stone countertops?
A cut-out can be made in the stone to accommodate the type of sink you choose. Any sink that you purchase will have instructions and a template for the cut-out needed.
 
Will seams show?
Because stone is a natural material and is mined from the quarry in blocks usually no more than 10 feet long, you may end up with seams. Also, because stone is sold in rectangular pieces, you may want to use seams to reduce your costs, such as an "L" shaped corner. The visibility of seams will depend on the granularity, color and pattern of the stone.

For instance, a seam in a slab of granite that has a small, uniform grain (such as Carioca Gold) will not be as apparent as in a stone with a larger varied grain (such as Juperana Sunset). A seam in a dark color (Impala Black) will be less apparent than a light color (Piracema White). A dramatic pattern (Kinawa, Paradiso) will show more seams than a uniform pattern (Ubatuba). We recommend that you work with your fabricator to minimize the effect due to pattern changes.

Most customers find that the beauty of natural stone outweighs the concern of seams.
 
How are seams made?
During installation, a small bead of silicone is placed along the seam, where two straight, smooth cuts join together, to seal it. Occasionally, in areas of stress or insufficient support, the seams will be joined with epoxy.
 
Do natural stone counters overhang the cabinets?
Most counters overhang by one inch, which is standard. This may be changed for whatever reason due to cabinet configuration or personal tastes. On islands the overhang can be as much as 14”.
 
What is efflorescence?
Efflorescence (also called effervescence) is a common, temporary condition on new stone installations. It is actually a mineral salt from the stone's setting bed, and may appear as a white, powdery residue on the surface of the stone. The stone will continue to effloresce until it is completely dry, from several days to a few months. It can be buffed with a clean polishing pad
Questions about Specific Stones : Granite
Aren't granites expensive?
No. In fact, granite countertops can be less expensive than a solid surface material such as Corian©. The price will vary by square foot, depending on the color you select as well as the edging detail. But remember, your granite counter will last forever and be completely unique to your kitchen--a truly durable, scratch resistant and beautiful investment.
 
How do you take care of granite?
Clean with ordinary window cleaner as often as you like.
 
Can you scratch granite?
Granite is one of the hardest stones available. It cannot be scratched in ordinary use; even a knife blade will not scratch it. It can only be scratched with specially sharpened tools designed to work with granite, like tungsten and diamond tools.
 
Can you chip granite?
Granite will chip only in cases of severe abuse with a hammer or impact tool. In the unlikely event that your granite is chipped, the mark can be filled with a granite dust and epoxy mixture. Granite will not crack with ordinary use. It is most susceptible to cracking during shipping.
 
Does granite stain or burn?
No. You can't burn it with ordinary use. Granite is highly resistant to staining. The only caveat is that a few colors may absorb some moisture with prolonged contact. Usually no evidence remains when the liquid is removed and the granite dries. A problem could arise with prolonged exposure to a dark-pigmented liquid.

Although the granite may have a sealer applied at the fabricator's location, we recommend that a stone sealer also be applied after installation. Please consult with your fabricator for advice.
 
Can granite cantilever (project from a wall without other visible means of support)?
Yes. You can cantilever a single piece of granite of up to 14" if there is sufficient support on the fixed end. Never cantilever granite where it might receive excessive stress like someone sitting on a counter or stepping on a counter to change a light bulb. You must have additional support underneath for these situations.
Marble
How durable is marble?
Marble has been used for thousands of years. In many cases, the statues and buildings made of marble far outlasted the ancient cultures that built them. A simple, regular maintenance program will keep marble looking beautiful for the life of your home or commercial building.
 
Can marble be used in kitchens and bathrooms?
Yes. Marble is a durable material that adds elegance to any room, including bathrooms and kitchens. Since marble is more porous (and therefore softer) than granite, it is more prone to staining, etching and scratching. We recommend that a penetrating sealant be applied on a twice-yearly basis to help protect the marble from damage.

Marble can even be used for kitchen countertops, although our policy at Boston Granite Exchange is to recommend granite as a first choice for countertops. Green marble is the most durable and least susceptible to staining and scratching. With any marble, care should be made to wipe up spills immediately and we also recommend using a cutting board to protect against scratching.

Marble is an excellent choice for bathrooms and powder rooms--giving a luxurious quality to vanities, floors, tubs and showers.
 
What can be done if marble accidentally gets stained or scratched?
There are ways to repair damage that occurs. Marble polishing powder can help remove scratches, while poulticing liquid can penetrate marble and help lift out stains.
Slate
What are the most appropriate uses for slate?
Slate is such a hard, durable stone that it has traditionally been used as a roofing material. However, slate's other advantages-stain resistance and water resistance, non-skid surfacing, and affordability-make it ideal for almost any application, including interior and exterior flooring, paving, stair treads, wall cladding, tabletops, countertops, bathroom vanities, showers, and more. Brazilian slate is the only kind that comes in a slab big enough to use as a kitchen counter.
 
Will slate stain, burn or scratch?
Slate is highly resistant to both staining and burning. It is often used in science laboratories and hospitals for this reason. Slate can be scratched, however, so care must be taken if it is used for a kitchen countertop. Scratches can be buffed out, depending on the finish.
 
Doesn't slate come in only one color?
No! Slate is available in a variety of gorgeous colors and tones, including blues, grays, blacks, greens, purples, roses, golds, peaches, reds and many others.
Limestone and Travertine
How are limestone and travertine used in commercial and residential settings?
Both limestone and travertine (a type of limestone formed near hot springs ) come in light, creamy colors that impart wrmth and subtlety to any structure. Limestone can be used in both exteriors-including wall cladding, benches, columns, and statuary-and interiors-including floors, tabletops, stairs, and decorative stonework.

In locations that are susceptible to freezing temperatures, travertine is normally used for interior wall cladding and decoration. Its natural pits and holes, made by bubbles in the hot springs where it was formed, lend it a distinctive character. The holes are normally filled with synthetic resins or cements for easier maintenance. In temperate climates, travertine is also used in exterior applications. Unfilled travertine is ideal for exterior use.
 
What colors are available in limestone and travertine?
Travertine usually comes in creamy or reddish colors. Limestone colors can range from creamy whites and yellows to browns and blacks.
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